How we handle your information

Who we are

DS & A Diplomatic Services is a private company based in Grand Cayman, Cayman Islands. We are responsible for the personal information you give us through this website.

What we collect

• Details you enter in the enquiry form: name or organisation, contact details, the service you are interested in, urgency, and your description.
• Technical details sent with the form: your IP address and browser type, used to prevent abuse.

How we use it

Only to respond to your enquiry, arrange a consultation, keep a record of the request, and protect the form against misuse. We do not sell your information or use it for marketing.

Who handles it

Enquiries are stored and delivered by email using our website hosting, database and email-delivery providers, who process the data on our behalf. These providers may store data outside the Cayman Islands. We do not otherwise share your enquiry unless the law requires it.

How we protect it

The form is sent over an encrypted (HTTPS) connection, and stored enquiries are accessible only to authorised staff. Please don't send documents or sensitive evidence through the form; we will arrange a secure way to share them after first contact.

How long we keep it

We keep enquiry records only as long as needed to respond and to meet legal or professional obligations, then delete them. Contact us if you would like your enquiry deleted sooner.

Your rights

Under the Cayman Islands Data Protection Act (2021 Revision) you can ask to see, correct or delete your personal information, or object to how it is used. To make a request, call +1 (345) 327-0457 or use the contact form. If you are unhappy with our response, you can complain to the Office of the Ombudsman.